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Cancellation Policy

  • § 5 CANCELLETION AND REFUND POLICY FOR MULTIDAY ADVENTURES
  • § 5.1
    Any cancellation must be made in writing or electronically. Cancellation date is considered the date the cancellation is received by Explore 62 north. If a cancellation deadline falls on a public holiday or public holiday, any cancellation must have been received on the nearest normal working day before this.
  • § 5.2
  • On our Ski and Sail adventures, we must book harbor, ski guide and tables at restaurants well in advance. We must therefore have strict cancellation conditions

    * Cancellation more than 90 days before the trip starts you will get 100% refund
    * Cancellation between 89 - 45 days before the trip starts you will get 70% refund
    * Cancellation between 44 - 15 days before the trip starts you will get 50% refund
    * Cancellation less than 14 days before the trip starts you will not get any refund and your payment is lost.
  • § 5.3
    In case of no-show on the day of departure, no refund will be given, regardless of the reason, and any claims must be directed to their own insurance company.
  • § 5.4
    If the trip cannot be completed due to external circumstances such as bad weather, terror, war or pandemic (force majeure), the entire value of the trip and the amount paid will be lost.

    § 6 CANCELLETION AND REFUND POLICY FOR DAYTRIPS

    * Cancellation more than 30 days before the trip start you will get 100% refund
    * Cancellation between 29 to 7 days before the trip start you will get 80% refund
    * Cancellation less than 7 days before trip start you will get 50% refund